Recent Water Damage Posts

We're Here to Save Your Wet Documents

10/30/2019 (Permalink)

Image shows a wet book SERVPRO employee holding up wet documents

We all have that spot where we store our important documents, maybe its a few different places in your home. But it’s that place where you keep passports, birth certificates, insurance policies, wills, social security cards and many more documents you don’t always need but can never lose.

SERVPRO has an entire team dedicated to Document Restoration. If you have experienced damage to important or beloved documents, let us help. Our team of trained production techs will come into your home or office, inventory through extensive lists and photos to document what documents or boxes of documents you have, then we can dry and help to restore them.

Documents can become damaged from various disasters like water damage in your home or office or even a fire that necessitates the fire department to use water or triggers sprinklers to go off. Either way, you are often left with lots of soaking wet documents, but we can help restore them and restore the peace of mind for you around such important items.

We specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. We can handle any size disaster!

Call SERVPRO (323) 255-1000

Steps to follow if experiencing a water loss

10/30/2019 (Permalink)

  1. Turn the water off first. It is no use to start cleaning up the mess until you have fixed the problem.  So fix the leak, call the plumber, call the city, wait for the seepage to stop; whatever you need to do to stop the problem is your first step.
  2. Determine the path that the water traveled. Find out where the water started and where it went.  This isn’t always easy.  Water can travel through walls, behind cabinets, through building materials of all kinds.  Only when you know where it traveled can you dry out all the areas affected.  Missing some areas means problems later.  Your trusted restoration company has several types of moisture meters (costing from $600 into the thousands) that will determine where the water traveled.
  3. Protect the contents. Many times, furniture is also affected by the water.  For example, wet legs from chairs or furniture can release stain into carpet and other flooring and cause permanent damage.  Get everything up and out of the water right away.
  4. Remove the surface water. It seems that it is always more than you think.  A simple toilet supply line can leak between 700 to 1,400 gallons of water in 24 hours!  Be prepared with enough staff and equipment to vacuum it up in a reasonable time.
  5. Dealing with carpet pad. In most cases, remove and discard the pad from the affected areas.  It is inexpensive to replace and very hard to dry.  Take it out, dry what is left and replace it.
  6. Prevent mold growth. Treat the wet area with an antimicrobial solution once the surface water has been removed (staff must have the proper certification).  Spray this on hard surfaces and under carpet and then draw it through the carpet with a vacuum.  Then be sure to dry the area within 3 days or less.  Mold takes time to grow so time is on your side, but if the area isn’t dried quickly it will grow and cause further problems.
  7. Balance the moisture evaporation. This part can be tricky without the proper test equipment owned by a restoration company.  In a nutshell, when you start a fan on an area to dry it, you put moisture in the air.  This requires a dehumidifier(s) to wring the moisture out of the air at the same rate that you are putting it in with the fan.  Without the proper balance you can cause secondary damage to walls and other building materials. Qualified restoration companies are experts in this process and should be hired if you feel the amount of water is too large to dry in a single day. Waiting too long to call them results in a host of other problems you don’t need in the future.

A simple evaluation of your ability to respond to water damage today will provide you with an appropriate response when it happens.  Do you have enough equipment to vacuum water readily available to all buildings?  Do you have large fans available too?  Can this affected area be cleaned and dried in one day?  If not, call in help.

Secondary damage and mold growth caused by not drying water damaged building materials has resulted in thousands of lawsuits across the county.  Your best defense is to plan ahead of time and be prepared to call in help from a qualified restoration company if conditions warrant.  It will save a host of problems in the future.  Water damage happens in every facility.  Be ready.

For more information give us a call at (3230 255-1000

Fire Sprinkler Accident in Downtown Los Angeles

9/27/2019 (Permalink)

Technician removing baseboards No job is too large

A fire sprinkler system had a malfunction that eventually ends up flooding an entire level. The service call was received around 11:00 pm and a crew of 10 personnel was on site within 45 minutes ready to stop the damage from continuing. The water was immediately turned off. We began to extract all standing water and place all furniture on wood blocks to avoid water absorption and warping. The photo shows one of our technicians removing a wood base board to avoid mold growth. The client was happy that we walked him step-by-step through what needed to be done.The before & after photos for this loss are remarkable. Sometimes accidents happen that's why SERVPRO is here! Give us a call anytime, we are more than happy to help.