Recent Posts

Cleaning Up a Restaurant during the Holidays

12/31/2019 (Permalink)

When water affects a theater the show must go on. The show and the guests are looking forward to the event.  Tickets have been sold and other shows are depending on the schedule. The event can not be changed.

To keep the show on track and guests not knowing that there was a problem our crews set up equipment and then took it down just a few hours before the show and then reset it right after the show was over each night. This was very labor intensive as there was lots of equipment to set up and take down in a short amount of time to be able to dry the structure properly but we understand that the show must go on. Our employees worked long hours and at odd times to make sure that the guests never experienced any hiccups when coming to experience the show.  We work hard to make it "Like it never even happened" during and after the dry out process.  When you see these green trucks you know that help has arrived and you can depend on us. The Show Must and Will Go On!

Fire Safety Tips

12/30/2019 (Permalink)

According to the National Fire Protection Association, cooking is the number one cause of house fires with unattended cooking being associated with the majority of these fires. Here are some tips from the National Fire Protection Association to follow in your kitchen:

  1. Keep a fire extinguisher on hand and make sure you know how to use one. It’s also important to use the correct type of extinguisher for the fire you’re fighting.
  2. Use caution and stay alert! If you are sick, intoxicated or sleep deprived, it’s safest to avoid using the oven or stove top until you feel healthier.
  3. Keep flammable items like plastic and wooden utensils, curtains, paper towels, food packaging and oven mitts away from your stove top. 
  4. Use a timer to remind you to check on your food regularly. It is important to keep an eye on what you’re cooking, especially if it’s being cooked at high temperatures (broiling, frying, boiling, etc…). 
  5. Don’t leave hot oil unattended. When you are frying food, it’s important to always stay put and keep an eye on it as hot frying oil can become a dangerous situation rapidly. Gradually heat the oil to the temperature needed for sautéing or frying. If the oil becomes too hot, lower the heat or carefully remove the oil from heat immediately. Wisps of smoke are one sign that the temperature of the oil is too high. Keeping a thermometer specifically designed for frying can help you keep the oil at an ideal temperature.
  6. If you are cooking in a pan, keep a lid nearby while you cook. If the pan catches fire, slide the lid over the pan and immediately shut off the burner. Leave the lid on and let the pan cool.

We Recommend you schedule Roof Inspections every once in a while

12/30/2019 (Permalink)

The roof of your Los Angeles home gets asked to endure many types of severe weather and damaging forces throughout its lifetime. While every situation might not cause catastrophic failure to this external defense for your property, even a small puncture from a tree limb or flying debris can be enough to allow substantial runoff and torrential rainfall to pour into your home’s attic space.

While many do not often correlate storm damage in their Los Angeles residence, the better prepared you are for the possibility, the sooner that our professionals can arrive on the scene and get to work on mitigating your loss. The initial advice in this situation is to keep close tabs on the structural integrity of your roof as best as you can. Have this part of your home inspected once or twice a year to determine areas that could become vulnerable and require repairs to avoid flooding or structural failure.

Since this advice often gets regarded in hindsight, you might benefit from understanding how our SERVPRO professionals can make a difference quickly when your home experiences flood damages. Our rapid response team arrives with the full measure of our extraction and drying equipment designed to slow the spread of flood damages throughout the property and remove the excess water in our initial visit to your home.

These same SERVPRO technicians can help to protect your property by providing roof tarping or emergency board-up services to stop the flow of water into your house. Once the source has stopped supplying water to the affected areas, our professionals can get to work quickly on assessing structural concerns and removing at-risk contents of the house to prevent irreparable damages.

When you contend with flooding in your home from a damaged roof, you need assurances that a team of qualified professionals can arrive quickly to keep the problem from worsening and beginning the necessary steps to restore what has happened. Our SERVPRO of Highland Park rapid response team has the experience and the equipment to restore your home quickly after a flood. Give us a call today at (323)255-1000

We only offer the best services

12/30/2019 (Permalink)

Details are very important to us in the work that we do. We love the work that we do and handle fire and water restoration, mold mitigation and cleaning services on a regular basis but when we provide services to our customers, we know that it may be the first time they have ever needed a restoration company's help. We strive to provide the best quality work possible and to pay close attention to every detail. It's important to us to do our best to restore properties and their affected items to the best possible quality, ideally preloss or better. Smoke damage can permanently stain or alter the quality of items if not properly treated. We take the time to make sure favorite household items are treated as if they are our own and restored carefully and grime is removed down to the finest detail.

Why SERVPRO is the way to go

12/26/2019 (Permalink)

Fire damage, water loss, mold, no worries! These things can happen to your home or business. The unfortunate statistics state that one in 50 insured homes will experience water damage each year, a structure fire happens every 63 seconds, a house will catch flames every 88 seconds, and 4.6 million cases of lung and breathing related illnesses happen from mold exposure in the home. Thus, it is likely that you or someone you know will suffer from one of these this coming year.

However, you do not have to be worried because SERVPRO of Highland Park has your back! It can be scary falling victim to any of the above scenarios, especially if it is your first time encountering them. Our team has seen it all, and the biggest loss is no match for our expertise, professionalism, equipment, and care. We personally have taken on the small jobs such as a little mold clean up in a shower, carpet cleaning, smoke damage to a small room, and more. We have also taken on the large jobs such as entire home fires, a burst pipe to an entire office building in downtown Los Angeles, and re mediating the water damage to the entire structure after the hail damage a few years back. These are just a few examples.

Beware of the Storm Waters

12/23/2019 (Permalink)

Image shows a drain being filled with water Any storm damage? Call SERVPRO of Highland Park

Flash storms can leave catastrophic damage in their path. Rain water can sometimes be considered, what we in the restoration industry, call category three water. Category three water is considered black water, which has the potential to cause health concerns such as respiratory problems. When a home is contaminated by black water, we recommend that you leave the home until it has been properly decontaminated. Our duty is to properly clean and restore your home and belongings. We believe in restoring instead of replacing. Trust that your local SERVPRO of Highland Park will take care of your home and get you back to its prior to loss condition as soon as possible. For more information or questions please feel free to call us at (323)255-1000.

We are the water damage experts

12/23/2019 (Permalink)

the image shows a flooded neighborhood We are certified to help you with any and all water damage.

The problem is the longer you wait after having water damage the more damage you are actually causing to your home or business. When you have water damage the best thing to do is shut off the water source that is causing the damage. If the damage is coming from something you are unable to cut off them you may need to contact a plumber in your area. Once this is completed then you want to call the professional experts here at SERVPRO® Highland Park to come out and assess the problem. It doesn’t matter the size of the damage we will be able to help get it under control.Water damage can be difficult to spot but some signs you can look for in your home and business:

  • Water rings on your ceiling or walls
  • Soft or sagging on your ceiling or walls
  • Wet or soggy carpets
  • Warping in your wood flooring

The best thing to do is call an expert right away before the problem gets worse. Our highly trained technicians are waiting for your call. We have our specialized equipment ready to use to get to your emergency mitigated as soon as possible. Don’t wait until the problem gets worse, call our highly trained team at SERVPRO of Highland Park at 323.255.1000

Commercial Structure Awareness

12/23/2019 (Permalink)

When commercial business owners think about water damage, they often picture storms and natural disasters wiping out power lines, flooding offices, and shutting down businesses for days at a time. While it is true that commercial water damage is often the result of floods and water coming from weather events and storms, that is not the only cause.

Many businesses on commercial property forget that damage can come from other internal issues as well. Here are some of the typical causes of water damage to commercial buildings.

Malfunctioning sprinkler systems
Some older office and retail buildings still have outdated sprinkler systems that work with fire protection systems. While these sprinklers can come in handy during a fire emergency, they can also cause commercial flood damage if they are faulty or in need of replacement. This could easily damage inventory and business assets.

Damaged appliances and equipment
This cause of commercial flood damage is more common in restaurants and catering facilities, as well as any business that has appliances and equipment that make use of water. If the appliance fails and sends water across your building, especially during late hours when no one is around, you may come back to work and face a water emergency.

Broken pipes and plumbing
Just like in a residence, if the plumbing system in your workplace fails water damage could be the result.

Backed up sewer lines
This is another cause of commercial water damage that often catches business owners by surprise. Should the sewer line to your building back up or become damaged, realize the potential dangers of contaminated Black Water which can cause health effects and ruin products and office furnishings.

If your business has suffered commercial water damage, SERVPRO of Highland Park will get you back up and running again. Call us anytime at 323.255.1000

The proper steps for handling Storm Damage

12/16/2019 (Permalink)

The photo shows  a flooded grocery mart Safety first

After a storm in Los Angeles home you might find it necessary cleanup water damage in your home. Fortunately, there are many professionals who can help. Here are a few helpful storm tips you may wish to know before you begin the cleanup process

1. Follow Safety Procedures

It's important to follow safety procedures before you proceed with a storm cleanup. For example turn off any electricity before entering a flooded area, and only use properly rated equipment when removing water.

2. Contact Your Insurance

You may also wish to contact your insurance about the damage to your property. Repairs can begin before your agent arrives on scene, but you may find your insurance company has a couple recommendations for local storm damage restoration companies you can work with.

3. Contact a Professional Quickly

Another among many commonly recommended storm tips, is to contact a professional for any repairs that need to be made. This will help ensure that the restoration is conducted properly, and in some cases can help your insurance claim as well.

4. Wear Safety Gear

It's also important to wear the proper safety gear when entering the space. This may include work gloves, face mask, clothing that covers the skin, proper shoes, and depending on the damage type a work helmet.

5. Cover Over Damaged Areas

Another step many professionals recommend is to cover over any damages until repairs can be made. This will help prevent further damage and help keep animals out of your home.
Remember to follow these helpful storm tips when restoring your home. Always follow safety procedures such as turning off any electricity and wearing the proper safety equipment. It's also wise to contact a professional to perform any repairs, as well as your insurance company for any recommendations they may have. You should also cover over any damaged space until the repairs can begin in the area.

Always be ready when a Water Loss Hits

12/11/2019 (Permalink)

Photo shows SERVPRO crew setting up drying equipment This flooded warehouse in Los Angeles was caused from a broken pipe

Within Minutes

Water quickly spreads throughout your property, saturating everything in its path.

Water is absorbed into walls, floors, upholstery, and belongings.

Furniture finishes may bleed, causing permanent staining on carpets.

Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

Drywall begins to swell and break down.

Metal surfaces begin to tarnish.

Furniture begins to swell and crack.

Dyes and inks from cloth and paper goods spread and stain.

A musty odor appears.

48 Hours to 1 Week:

Mold and mildew may grow and spread.

Doors, windows, and studs swell and warp.

Metal begins to rust and corrode.

Furniture warps and shows signs of mold.

Paint begins to blister.

Wood flooring swells and warps.

Serious bio-hazard contamination is possible.

More Than 1 Week:

Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.

Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.