Certified: SERVPRO Cleaned – a defensive cleaning program
Our defensive cleaning program gives your business a way forward by providing your employees and customers ongoing safety and assuredness.
Let us help you get back to business
As our communities re-open in Los Angeles, we’re all moving back toward a new kind of normal. The expectations of visitors, customers, and employees who come into our establishments have evolved, and staying safe and well is a top concern. The global COVID-19 pandemic has changed what it means to be clean, and we’ve developed a program to help your business meet the new higher standard of clean that is now expected.
Certified: SERVPRO Cleaned is a defensive cleaning program we’re offering to businesses and commercial locations to address the current COVID-19 pandemic. This proactive viral pathogen cleaning program goes well beyond janitorial or carpet cleaning. By choosing Certified: SERVPRO Cleaned, you, your employees, your customers, and your community can rest assured that you’ve selected a higher cleaning standard – you are Certified: SERVPRO Cleaned.
Extensive training and specialized products
As the #1 choice in cleanup and restoration*, we stand on more than 50 years of experience and expertise to help your business become Certified: SERVPRO Cleaned. Beyond fire & water, SERVPRO professionals are trained and experienced in biohazard decontamination and chemical spills – always adhering to the cleaning and decontamination standards set by the Centers for Disease Control and Prevention and local authorities.
From formulating and creating our proprietary cleaning products, like SERVPROXIDE, at our headquarters in Gallatin, TN, to taking the utmost care while disinfecting, we will ensure you and your business are set up to inspire consumer confidence as the economy continues to reopen.
3 C’s – Consult, Clean, and Certify
When the stakes are this high, you want a partner who has developed an industry leading, proprietary training program, cleaning solutions, and remediation processes over decades. We’ve cleaned up some of the most challenging biohazards imaginable. Certified: SERVPRO Cleaned reflects our unique experiences and capabilities. The program is grounded with our unique 3 C’s: Consult, Clean, and Certify.
- Consult – Every business is different, which is why you’ll be assigned a Cleaning Protocol Consultant who understands your business and will create a cleaning program to meet your specific needs. This program will be developed based on your business type, size of space, amount of high frequency touchpoints, foot traffic and congestion points.
- Clean – Based on your specific business needs, your location will undergo a thorough, deep clean, using exclusive cleaning products, according to protocols set forth by the CDC. Our employees have years of experience, and we will go beyond the scope of work that regular janitorial staff perform. Cleanup procedures generally include cleaning of porous and non-porous surfaces, disinfecting of non-porous surfaces, cleaning and disinfecting of equipment, tools, and/or supplies used for cleanup process, and disposal of hazardous materials. In the event of a suspected or confirmed COVID-19 event, we will be there cleaning within 24 hours to ensure you get back to business as quickly as possible.
- Certify - Once your business location has been Certified: SERVPRO Cleaned, you will gain access to proprietary signage, digital emblems, and other collateral that communicates that you’ve selected a higher standard of clean available to help protect your employees and customers. And because we add the day, month, and year to that proprietary stamp of clean, your guests will know that not only did you choose Certified: SERVPRO Cleaned,but that your location is being cleaned regularly at this standard.
Call today for a Certified: SERVPRO Cleaned consultation
We’re Here to Help – 24 hours a day, seven days a week – until life is back to normal in the communities we all call home.
Call SERVPRO of Highland Park today at (323) 255-1001 for your Certified: SERVPRO Cleaned consultation.
* #1 Choice in cleanup & restoration based Commercial Attitude & Usage Tracking study. Polling 816 commercial business decision makers on first choice for future needs related to cleanup & restoration work. Study conducted by C&R Research: October 2019
Certified: SERVPRO Cleaned means professionally trained SERVPRO franchises perform the requested cleaning, sanitizing and disinfection services according to proprietary SERVPRO protocols and recognized industry and CDC standards with EPA approved cleaning products to deliver a SERVPRO certified cleaning experience. Each SERVPRO franchise is independently owned and operated.
Do I Need Restoration Services to Clean Up Water in My Los Angeles Bed and Breakfast?
SERVPRO of Highland Park is available 24/7 to help with all your commercial water cleanup needs.
Commercial Water Cleanup is a SERVPRO Specialty – Let Us Help with Restoration of Your Los Angeles Business
Hotels, motels, rental cottages, or bed and breakfasts face a unique set of challenges when it comes to water damage. If a pipe leaks or bursts, or water floods a room from a faulty water tank or appliance, you must act quickly to ensure it gets cleaned up. Even if you have a maintenance crew onsite, you need the help of trained water restoration technicians (WRT) that arrive with industrial strength equipment and specialized techniques to achieve the best results.
What Secondary Water Damage Do I Have to Worry About?
With secondary water damage, it can take days and weeks to appear. This is why SERVPRO works hard with each project involving commercial water cleanup in Los Angeles to address all areas where water may have migrated. When primary damage does not get adequately cleaned up, you could notice:
• Wallpaper that tears away from the walls
• Drywall that may crumble and disintegrate
• Hardwood flooring that cracks or warps
• Mold and mildew can grow and fester, causing health hazards and foul odors
What About My Guests?
SERVPRO works carefully to limit the exposure to unaffected areas of your bed and breakfast. We install plastic sheeting to section off the work zone and wear foot coverings to limit the transmission of moisture from one room to the next. We bring along industrial-grade tools for addressing the water damage, which includes extractor wands to pull water from cavities, as well as rovers that remove moisture from carpets. We then set up centrifugal air movers and dehumidifiers to speed the drying process and remove excess moisture from the air. Everything is then wrapped up with thorough cleaning and disinfecting using professional-strength cleaning agents.
SERVPRO of Highland Park is available 24/7 to help with all your commercial water cleanup needs. Call (323) 255-1001 so we can make it “Like it never even happened.”
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Is My Home Restorable After A Severe Flood?
Let SERVPRO mitigate your flood damage home. In Highland stuff natural or not stuff.happens, call SERVPRO
SERVPRO Can Restore Most Highland Park Homes After A Flood
Any amount of water can cause problems for a Highland Park area home. Flooding from outside is far worse than a split inlet pipe, however. The water entering your home contains soil, pesticides, animal waste, and many more types of contaminants which can be just as or more damaging than the water itself.
What do you remove first?
Regardless of the source of the flooding, SERVPRO removes the water as quickly as the situation allows. Flood damage in Highland Park homes means our technicians have to start within minutes after arriving on site. That is why we gather as much information as possible from you, including smartphone pictures, before departing our offices.
How does your team get started?
We begin with a quick inspection to determine the physical risks. If there is even a hint of a biological threat, team members put on the appropriate PPE, then spray the water and any affected surfaces with an anti-bacterial agent to neutralize the problem. After that, technicians bring in the pumps and other equipment needed for immediate water removal.
For deeper flooding in your home, they use commercial-grade water pumps. These devices can draw out water quickly, but if there is a large amount of debris in the water, technicians cover the hoses with a screen and reduce the vacuum speed which can slow removal.
If the water has already started receding, then what is left in your home may only be a small amount that barely covers the floors. For that, technicians use extraction wands and other devices designed for this task. They have more physical control over these smaller machines, and can easily move them from spot to spot, wherever they need to draw water off the surfaces. Technicians also use these for drawing water out of carpets and the pads underneath them.
With the water gone, what happens next?
Debris removal. Team members begin this task as the pumps finish their work. They start with the soil, other contaminants, and any items soaked and ruined by the floodwater. Where possible, technicians use push brooms to clear out small items after putting on gloves and other PPE. With outside flooding, we cannot guarantee the carpet is safe for reuse, so team members quickly dispose of them and the carpet pads.
If the water sat for very long in your home, there is often a decaying or musty odor. Quickly removing the debris helps reduce this odor, reducing the risk that it penetrates deeper into the structure of the home. All debris is deposited into a portable dumpster for removal.
After removing enough debris to examine the structure, an inspector looks at the flooring, trim, and drywall panels. If there is only surface contamination, they clean everything using a strong, anti-bacterial agent. For major damage to the trim and drywall, team members remove it from the structural supports and place them in the dumpster with the other debris.
Can my wood floors be restored?
Cleaning is fairly simple, but fully restoring them depends on how much water the floorboards absorbed. If there was too much, then they begin to swell and buckle, pushing themselves out from between the other floorboards. The individual boards then begin to split and crack from the swelling. If caught quickly enough, our technicians use several devices to help draw out the water, reducing the damage enough to allow them to repair the flooring.
- Box Fans – Team members set these up at exit points to begin pulling the damp air out of the affected rooms. This lowers the humidity level and helps the next two devices work more efficiently
- Dehumidifiers – Technicians set these up to draw water out of the air and nearby property. They work without touching the flooring, furniture, and other items, so they cause no secondary damage to the surfaces.
- Air Movers – Team members direct the airflow of these machines to gentle force warm air across damp surfaces. The action pushes out moisture where it is captured by the dehumidifiers or caught on an air current and pulled out of the area by a box fan.
Is that all?
Not quite; SERVPRO teams can also perform minor furniture repairs, to include stripping and coating wood furniture with new paint or other finishes. We also maintain a complete list of all property we disposed of or restored in our Contents Claim Inventory System (CCIS) for your use and your insurance agency.
For SERVPRO of Highland Park, each home we enter is much more than just a job. As a locally-owned office, every customer is also one of our neighbors. If you need our support and expertise, call (323) 255-1001 to get the ball rolling. We are here for you.
How Do I Clean and Deodorize My Clothes After a House Fire?
Overwhelmed by Smoky Clothes after a Fire in Your Los Angeles Home? Call SERVPRO!
SERVPRO Can Help Deodorize and Clean Your Clothing after a Los Angeles House Fire
Nearly all fire damage is traumatic, but finding a closet full of smelly, sooty clothes can be especially personal and demoralizing. Consider using an expert located in the Los Angeles area who can help you take the necessary steps to salvage damaged clothing.
Why is Cleaning Clothing Especially Urgent and Important?
Wearing clean clothing is something we take for granted in daily life, but getting clothing organized and cleaned can be especially difficult after a fire in your Los Angeles home. Many cleaning issues require specialized solutions, and extra procedures are sometimes necessary.
What is the first step in dealing with clothing damaged by smoke?
The first step is to organize the clothing into three groups, usually:
o apparel that will be worn immediately
o Clothing to be worn at a later time
o Seasonal clothing
What are the initial steps to clean and deodorize clothing?
There are many varying procedures, often on a case by case basis, for cleaning smoke and odor damaged soft materials. Like with other household contents, we can do a pack-out, and perform cleaning services at our warehouse under controlled conditions.
All clothing should be removed from metal hangers, and the hangers are generally discarded. The acidic nature of soot can result in secondary fire damage to the items. After that, compressed air can be used to get rid of odor molecules and blow off smoke particles.
What are some of the cleaning products used on clothing after a fire?
SERVPRO professionals typically spray garments with solvent-based products to counter the effects of smoke odors on clothing. These sprays come in different scents, and they can also be used on garment bags. We carry a large inventory of citrus-based cleaning products.
What about smoke odors on clothing that can’t be removed by dry cleaning or laundering?
SERVPRO can recommend a reputable dry cleaner in your area to attempt restoring some of your clothing to preloss condition. There is always the option to also donate items to charitable organizations.
Count on SERVPRO of Highland Park to clean and deodorize your clothing after a fire. Call us right away at (323) 255-1001 to get an assessment.
How Should You Handle Water Damage from the Second Floor of Your Los Angeles Hotel?
Our professionals have state of the art equipment to clean up and restore your hotel so your customers can return safely after a water incident.
Bring in The Professionals at SERVPRO With the Tools and Experience to Better Assist You.
Guests are the lifeblood of your 4-Star Los Angeles hotel, but these needed guests can also be a costly and damaging element to your business. When accidents or negligent activities occur in the upper rooms of your building, like overflowing sinks or clean water toilet threats, the resulting immense volume of water can penetrate flooring systems. When interior flooding moves beyond subflooring, it can get into areas like the main lobby beneath that room.
As much as you might want this water damage in your Los Angeles hotel to get resolved quickly, penetration into lower levels of the building can indicate a need for controlled demolition and reconstruction on top of plumbing repairs, drying, and extraction. In each of these areas, our qualified SERVPRO team can help. We have experienced water restoration technicians and in-house contractors that can oversee both controlled demolition and the later build back that the property needs.
To limit the stress and hazards to your guests, areas of your facility can get sectioned off with containment barriers and temporary construction solutions. These barriers eliminate foot traffic underneath openings in the floor where removed flooring systems and ceiling materials used to be.
Drying out damp areas of your hotel room where the problem originated involves the use of centrifugal air movers positioned at saturated materials. While tile flooring is typically less affected by standing water, the movement of this water damage to the main body of the room can expose trim, carpeting, and wood subflooring to direct moisture damage. Within the drying zone established by containment barriers, our SERVPRO professionals can regulate temperature, humidity, and airflow to maximize drying of materials that do not require removal and replacement.
Some water loss incidents can be devastating for your business, and if not treated quickly, can be equally destructive to your status as a 4-star accommodation. From drying and extraction to demolition and build back, our SERVPRO of Highland Park team can help you to make these losses "Like it never even happened." Give us a call today at (323) 255-1001.
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Is Professional Cleaning Better Than DIY Remedies?
SERVPRO professionals offer cleaning services, including the removal of biohazard contaminants.
Most Experts Would Agree that Professional Companies Provide a Higher Level of Clean for Los Angeles Properties, both Residential and Commercial
Our SERVPRO team has a fast and thorough preventative cleaning service for viral pathogens and contaminants for home and open business locations in the Greater Los Angeles area. We also have deep cleaning programs for locations that are closed.
As you may have already learned, finding retail disinfectants and cleaning products in stores around Los Angeles at this time can be difficult or even impossible. The professional cleaning services available from our SERVPRO team, our remedies and techniques can often far exceed the capabilities of surface spot cleaning with store-bought products. In firehouses, with so many first-responders close together throughout the day, reducing the spread of all viruses and bacteria improves safety and peace of mind. We can cover this, safely.
Firefighters and EMS professionals in your crew have been extensively trained in preventative measures, including disinfection and cleaning for Los Angeles structures. With the unending demand by the public in panic during this outbreak, you do not have as much time available to devote to the upkeep of your facility as you might like. Our SERVPRO professionals can help with a thorough cleaning, applying disinfectants, and scheduling regular cleaning to meet an on-going sanitary working environment until the pandemic crisis passes.
How can SERVPRO help during this crisis?
- We understand the severity of the virus and methods to reduce the risk of the spread of viral pathogens
- We have a fully trained biohazard cleaning team educated in the use of protective equipment
- We have potent biocides and germicides to eliminate all viral microbes on surfaces, contents, and equipment.
Give our SERVPRO of Highland Park team a call today at (323) 255-1001.
We Act Fast In Los Angeles When You Are Facing Water Damage
We have the advanced equipment necessary to extract water damage from your kitchen. Call us when you need an expert, we are available 24/7.
What Areas of My Kitchen Can Get Destroyed by a Water Leak?
Our technicians can provide a fast and knowledgeable response to dry and restore water-damaged Los Angeles kitchens.
Leaks from the plumbing going to your sink fixtures or other appliances in the kitchen can be challenging to detect initially. In many cases, homeowners do not recognize there is a concern until structural degradation or even mold growth begins. Noticing a leak or breach in your plumbing system as soon as possible can protect multiple areas susceptible to water damages, such as:
- Drywall & Wall Systems
While a pressing need for water cleanup in your Los Angeles kitchen might be apparent, many of these property owners might not fully appreciate the severity of the loss. Without thoroughly assessing the damage in the house, you might allow dampness and moisture pockets to persist. Not fully drying out a residence can lead to the deterioration of exposed materials and contents, the development of mold colonies, and other potentially harmful situations.
What Removes Water Damage from Hardwood and Tile Floors?
Clearing standing water is one of the many obstacles that our responding SERVPRO team might address upon arrival to your house. We have multiple tools to address direct threats like these, including extractors and drying tools. More potentially hazardous conditions arise when surface water gets absorbed by damaged tile flooring or porous natural hardwood floors. Specialty equipment can help to remove free water trapped in wood planks and beneath tile flooring.
Homeowners often fixate on the immediate water they can see in a loss incident. In some situations, like leaks that occur over long periods, the surface water might not be as considerable of a threat as saturation. When standing water does exist, however, we can utilize wet vacuums with wands to reach inaccessible areas and help to reduce surface water to a manageable situation for mops, towels, air movers, and other drying practices.
Specialty tools like floor mat systems offer a direct removal of trapped water in hardwood and tile flooring in areas accessible to our experienced technicians. When water damage occurs out in the main floor space of the kitchen, for example, setting up drying mats can pull trapped water from the material to reduce a need for tear-out and reinstallation.
Do Cabinets Need Replacing Once They Get Wet?
Cabinets are often one of the materials most susceptible to prolonged leaking because they surround much of the exposed plumbing in your house. Supply lines that have small leaks can continually spray on cabinets, delaminating finished particleboard materials, and distorting the appearance and strength of more expensive hardwood cabinetry. We can utilize three approaches to address damp cabinets in a kitchen.
Air movers are among the most powerful weapons in our arsenal for removing moisture directly from exposed materials and the environment. Unlike the axial models that we also use in water restoration projects, centrifugal air movers isolate specific points of damaged materials to evaporate the moisture that has gotten trapped.
Through both the use of air movers and the natural environment in the affected areas of your home, relative humidity is excessive. Effective drying of structural fixtures like the cabinets hinges on a balance of temperature, airflow, and humidity. Desiccant dehumidifiers can pull moisture from the air to reduce relative humidity to a point where drying is more efficient, and the likelihood of mold production gets reduced.
In some situations, the only suitable solution is to remove overly damaged cabinets. This material discarding is a last resort for costlier hardwood fixtures but might not be as strong of a blow for those with particleboard cabinets. Our in-house contractors can reinstall new cabinets as needed to make it “Like it never even happened.”
How Do I Recognize Drywall Damage After a Leak?
Drywall systems can be a highly sensitive series of materials for water absorption. Within 24 hours of exposure, sheetrock can become unsalvageable and distorted by water absorption. Buckling and crumbling are two ways that you can notice substantial damage occurring to exposed drywall.
Swelling can create a substantial threat to drywall, as it can become too heavy for screws into the framing studs to support. When this occurs, the best solution is to allow our contractors to perform flood cuts at minimum to protect portions of drywall not yet damaged by wicking moisture.
Spotting is a sign that mold has begun to develop on susceptible surfaces like sheetrock. As a host for this hazardous organism, occupants of the house could be subject to health effects. Microbial growth is a destructive effect in itself and can spread quickly without the intervention of our SERVPRO Applied Microbial Remediation Technicians (AMRT.)
Water leaks in your kitchen can present several unfavorable conditions simultaneously. Our SERVPRO of Highland Park team can help you address these effects using sophisticated tools and approaches. Give us a call anytime you need us at (323) 255-1001.
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Mitigating Flood Damage In Los Angeles
We’re Faster to Any Size Disaster!
Mitigating Flood Damage Protects Your Family, Possessions, and Belongings in Los Angeles but can be Risky Work
After a flood invades your residential property in Los Angeles, the entire interior becomes damp. While the floor takes the worst part of the damage, the water begins to evaporate soon after arriving, saturating the air with water vapor. Because wet goes to dry, it continually spreads to other areas, including those where your family placed belongings for safekeeping.
After a flood takes over your neighborhood in Los Angeles, starting flood damage mitigation work as soon as possible can protect everything currently undamaged from harm. An early beginning gives your family many benefits, as well, besides keeping the damage from worsening.
SERVPRO’s technicians study the Institute of Inspection Cleaning and Restoration Certification (IICRC) standards, as well as receive ongoing in-house training, and we are all committed to helping our customers, and our community, as well, live in safe and sturdy homes, including after a disaster. Flooding leaves homes saturated, full of invasive pathogens capable of causing undesirable health effects, with untold destruction of the interior structure. Our training prepares us for such work, and our dedication to providing excellent service means our customers can rely on us.
Mitigating a house of flood damage can be dirty work, often involving buckets, shovels, and the removal of heavy, bulky, and soaking-wet materials. Because of the likelihood of coming into contact with hazards, we always wear personal protective equipment (PPE), including full suits, gloves, boots, face masks, and even respirators. These items protect us from sharp objects that can cut or puncture skin, germs that can cause health effects, and from microscopic particles in the air.
Instead of attempting to perform flood damage mitigation yourself and putting your health and safety on the line, SERVPRO is ready to do the hard work for you. During a disaster like this, the stress caused by disruption of your normal activities, worry about pets, belongings, and the future, as well as the displacement of your family, can make performing the job all that more difficult.
You can rely on our mitigation and restoration expertise, knowledge of local building codes, and creativity in making things “Like it never even happened.” SERVPRO of Highland Park is always near neighboring areas, including Montecito Heights, CA, Lincoln Heights, CA, and Monterey Hills, CA. Call our 24-hour services line, (323) 255-1001, for service any day of the year.
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Mild Fire Damage Leaves Big Smoke Residues in Los Angeles Bedroom
We understand the need for rapid response and restoration to minimize the loss of your property. Call us right away we are available 24/7.
You Will Need an Experienced Team on Your Side After a Fire Strikes
Bedrooms are the second most frequent area in the home that fire damage occurs, accounting for an overall 7% of house fires. Because of the number of soft fabrics, plush comforters, and pillows, when a fire happens, it tends to spread rapidly.
A bedroom in Los Angeles with fire damage can look like a total loss at first glance. However, looks can be deceiving when it comes to this type of cleanup.
Scoping the loss area in the bedroom is a critical part of the restoration process. SERVPRO techs use their equipment to look for places that need water extraction from fire extinguishing efforts, the scale of the cleanup, and whether or not the mitigation requires containment measures.
Difference Between Charred and Restorable
It is not unusual to find every item in the bedroom piled in the middle of the room and drenched with water. This heap is a common firefighting tactic that stops smoldering contents from re-igniting. The techs go through this wet pile and look for belongings with restoration potential. Something covered in smoke damage may have recovery possibilities through the advanced cleaning methods. Items with charring in most cases are a loss but get disposed of only with the approval of the adjuster or property owner.
The cleaning of substantial smoke damage on bedroom furnishings such as solid wood nightstands, metal or hardwood headboards, and footboards is not a one-size-fits-all process. SERVPRO techs have several different types of tests they conduct on the residues and surfaces to ensure the right kinds of cleaning agents get used. While mattresses constructed after 2007 have to meet more stringent fire retardant standards, it does not protect them from charring, or smoke damage, and mattresses are often a loss.
Once the techs finish with the removal of charred items and wiping away smoke residues, they apply odor control methods in the bedroom, so there are no reminders of the fire. It is often a multi-layered process that uses one or more types of specialized equipment that does not cover odors but removes them at the molecular level.
SERVPRO of Highland Park at (323) 255-1001 cleans up and restores homes with fire damage, making the loss "Like it never even happened."
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Methods to Save Flooring from Water Damage in Los Angeles Homes
Our SERVPRO teams are always available when you are in need! Give us a call any time at (323) 255-1001.
SERVPRO Knows how to Save Your Floors After a Water Event Strikes
No matter if it is gorgeous hardwood boards, expensive travertine stone tiles or vinyl floor covering, they each have the potential for loss from water damage.
When SERVPRO techs perform water damage restoration services in Los Angeles homes, it is never a one-size-fits-all task. The techs scope the property and determine not only the size of the water loss but also the materials affected.
Factors That Affect Restoration Potential
The type of flooring in the home can determine the overall outcome and the restorability factor. Another crucial element is how degraded the water becomes. If a clean water spill in a home begins restoration actions within 24 hours of the original event, it has the best prospects for a positive outcome.
This type of floor covering can have restoration possibilities if the extraction and drying process begins rapidly enough after the initial water event. SERVPRO techs can work on floorboards that have warped or cupped using their specialized drying equipment, such as drying mats.
Laminate, Linoleum, and Vinyl Flooring
This type of floor covering gets installed as large sheets or single tiles. The large sheets fare better against water loss as the individual tiles have a higher chance of delamination after exposure when moisture seeps around the edges of the tile. The techs use pumps, mops, and squeegees to remove water loss quickly.
Porcelain, Natural Stone or Ceramic Floor Tiles
Unless water breaches the seal on the grout, this type of floor covering has a good chance against water loss. After pulling up as much moisture as possible and drying, the techs often use antimicrobial cleaning agents to discourage mold growth in the grout line.
When SERVPRO techs work on wet carpet, they have specialized equipment such as weighted extractor heads and stationary stand-on units that both use weight to push water up and out of carpet and padding. Drying techniques such as floating assist with restoring the carpet and saving homeowners the cost of replacement.
SERVPRO of Highland Park at (323) 255-1001 for any type of water damage cleanup your home needs. The certified technicians bring their advanced equipment and extensive knowledge to make the loss, "Like it never even happened."
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